INFO




Please do regular data backups!


We recommend that you save Data-Backups to several different media and locations on a rotating basis in case the backup media goes bad or there is a fire or natural disaster.




Support hours:

Monday - Friday
8 am - 5 pm, CST

Telephone Support:
(210)-349-5808




       TELEPHONE TRAINING REQUEST FORM

We are pleased to offer our new Natural Log 8 customers up to 4 hours of telephone training, to be provided within one year of purchase. Extended training sessions are available after the first year at the rate of $75 per hour.

All customers requesting this training must have installed and registered the software, as well as read our Quick Start Guide and completed their station setup prior to the training session.



We also offer online training videos that you can view on your own schedule.
Click here for the training videos.

Download Quick Start Guide here



Training is only available between the 10th and 25th of each month and will be scheduled based on our staff availability. Selecting multiple time slots that you are available will assist us in scheduling you as quickly as possible.

Name:
Station:
Natural Log Serial Number:
(Tell me how to find this)
Email Address:
Phone:
Please select day(s) you are available for training:
Please note: Times are Central Time

Monday 10am - 11am
Tuesday 2pm - 3pm
Wednesday 10am - 11am
Thursday 3pm - 4pm
Friday 11am - 12pm
Select your training topic below: Traffic: Customer Accounts, Order Entry, Copy
Log Templates: Creating, Copying and Editing
Commercial Logs: Building, Editing, Converting, Reconciling
Billing: Charging Logs, Editing Errors, Finalizing Invoices
Accounts Receivable: Payment Entry, Adjustments, Statements
Other: Please note below
Please enter any notes which may be relevant to your training request so that we may better assist you.

Please initial the items below:

I have installed the software
I have registered the software
I have read the Quick Start Guide
I have completed station setup

.


 

 

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